FAQ

Digital Planners

What apps are your digital planners compatible with?

Our digital planners are designed for use with Goodnotes, Notability, and other PDF annotation apps that support hyperlinks.

Are the digital planners editable?

Yes! You can write, highlight, erase, and move elements around within the planner using your stylus in your preferred app.

Can I use your digital planners on an Android device?

While our planners are optimized for iPad apps, they may work with apps like Noteshelf or Xodo on Android. However, functionality may vary.

How do I access my digital planner after purchase?

A download link will be emailed to you immediately after checkout. Be sure to save the file to your device or cloud storage.

Spiral-Bound Planners

What size are your physical planners?

Most of our spiral-bound planners are A5 (5.83"x8.27"). Specific dimensions and alternate options are listed on each product page.

How long does shipping take?

Orders are processed in 2–5 business days. Shipping times vary by location but typically range from 3–7 business days in the U.S.

Do you ship internationally?

At this time, we only ship within the U.S., but we’re exploring international shipping options in the near future!

Orders & Returns

Can I return or exchange a digital product?

Due to the nature of digital downloads, all digital sales are final and non-refundable.

What if I bought the wrong product or can't access my digital file?

No worries! Email us at hello@brynnhollace.com, and we’ll help you get what you need.

Can I return a physical planner?

Yes, physical planners can be returned if unused and in their original packaging within 14 days of delivery. Visit our Returns & Refunds page for more info.

Payments & Promotions

What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment options at checkout.

Do you offer discount codes or promotions?

Yes! Be sure to join our newsletter or follow us on social media to catch our latest deals, product launches, and seasonal promos.